Returns & Exchanges
At Vibriance, we stand behind our science-backed formulas and offer a 365-day 'Bottom of the Jar' guarantee to ensure your complete satisfaction. If you are not absolutely thrilled with your results, we make the return process simple and transparent.
Return Process
- 1.Initiate Your Request
Contact our dedicated beauty support team via email or our online portal with your order number to start the return process.
- 2.Prepare Your Package
Securely pack the items in their original packaging or a sturdy mailer; remember, we accept returns even if the product is completely used.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives your return, we will process a full refund to your original payment method within 5-7 business days.